Frequently Asked Questions

  • It’s important you feel like you and your therapist have a strong therapeutic alliance. We encourage you to ask your therapist questions in the consultation call and first session to get a sense of whether it feels like a good match, although sometimes this takes more time to figure out. If you decide your therapist is not the right fit for you, we suggest bringing it to your therapist’s attention. We are always happy to offer you referrals to other trusted therapists, and will be grateful to be a stepping stone in your journey to the right one.

  • Evidence-based psychotherapy includes therapy practices and treatment protocols shown to be effective through large, randomized clinical trials.

    Behavioral therapy is an umbrella term for a number of treatments that work to change behavioral patterns that no longer serve us.

    As evidence-based behavioral therapists, we believe that behaviors are learned and can be changed, and that understanding why we are engaging in a behavior can give us the power to change it. In our work together, we will guide you in identifying how your thoughts and emotions are connected to your behaviors, and how addressing these can lead you to behavioral change.

  • How long you’re in therapy depends on your individual needs and goals, and there’s no one “right” time frame. Sometimes, people experience significant gains from therapy almost immediately. Others require longer to start feeling better. You may also have a sense of what you’re looking for — you may be seeking therapy to tackle a specific or time-limited problem, or you may have longer-term goals. There is no right or wrong here, and once we learn more about you we will create a plan to approach therapy together.

  • This also depends on your individual needs and goals. We often recommend meeting once weekly to start to build our therapeutic relationship and maintain consistency. That being said, our treatment plan can be flexible and change based on your needs and progress. Ultimately, it’s most important that you feel supported and we’ll work together to make that happen.

  • We require at least 24 hours’ notice in advance of your scheduled session in order to cancel or reschedule so that others who would like to be seen can be scheduled in place of your appointment. If an appointment is cancelled, missed, or rescheduled with less than 24 hours’ notice, you will be charged the full fee for the missed session, except in the event of an emergency.

  • Yes! We are dedicated to contributing to the accessibility of mental health care, so we do reserve a limited number of slots at reduced rates for clients who are unable to afford our full fees. Please feel free to contact us to learn more about this service.

  • Brooke Schwartz, LCSW is paneled with Lyra Health.

    Otherwise, we are out-of-network providers which means we do not accept insurance. Your therapist will provide you with a monthly superbill which you can use to submit a claim for reimbursement through your insurance depending on your policy.

    We also partner with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay your co-insurance for our sessions (if you have met your deductible) instead of paying my full fee and waiting for reimbursements. During the intake process, your therapist can help you verify if you have out-of-network benefits and how much your co-insurance would be.

  • We recommend clients ask the following questions:

    1. Do I have out-of-network mental health benefits?

    2. What is my deductible for out-of-network mental health benefits?

    3. Is there a limit on the number of sessions my plan will cover per year?

    4. What is the allowable amount for CPT codes 90791 (diagnostic interview) and 90834 (ongoing therapy 45-50 minutes)?

    5. Does my plan require pre-authorization for psychotherapy by a physician?

    6. Do you reimburse for sessions with therapists under supervision, including Associate Clinical Social Workers (ACSWs)?

  • In case of a clinical emergency, including a threat to your safety or the safety of others, please call 988, 911, or go to your nearest emergency room.